Pre-Care Instructions (one week before):
After care instructions should continue for the duration of your treatments and for one month after final treatment.
Cleanse skin with Vi Derm Cleanser. Rinse with cool or warm water and pat dry.
Apply the 1st towelette. The towelette is to be rubbed vigorously over the entire treated surface of the skin. Problem area may be rubbed more vigorously for best results. The skin should not be cleansed after the towelette application.
Those with darker skin must apply the Post Peel Protectant after the towelette has been fully absorbed.
Cleanse the skin with Vi Derm Cleanser. Rinse with cool or warm water and pat dry. Apply the 2nd towelette provided in the post peel package.
*If Vi Peel application was later in the evening, you may use the 2nd towelette the following morning.
Cleanse with Vi Derm Cleanser. Rinse with cool or warm water and pat dry. Apply the Vi Derm Post Peel Protectant , wait until it fully absorbs, then apply Vi Derm SPF 50. Apply both every two hours.
Cleanse skin with VI Derm Cleanser. Rinse with cool or warm water and pat dry. Apply the 3rd towelette.
IMPORTANT- Fitzpatrick Skin Types 4, 5 and 6 must be applied to Post Peel Protectant after towelette has been fully absorbed.
Morning and night cleanse skin with VI Derm Cleanser. During the day use the Post Peel Protectant and SPF 50+ every two hours. At night use the Post Peel Protectant.
Peeling usually begins by Day 3. Once the skin starts peeling, do not to peel or pick at the skin. Excess skin may be trimmed away with small scissors. This is very important because such actions may cause irritation, scarring or pigmentation. After your skin is done peeling ( around Day 7), you can go back on your normal skin care routine. It is important that you do not elevate your body temperature or perform activities that cause you to perspire for at least five days after the peel. This includes exercise, hot tubs, saunas, hot showers or baths.
Receiving a chemical peel during summer months increases the chance of hyperpigmentation. Because of this increased risk, it is imperative to follow after care instructions diligently.
During the peel phase sun exposure must be avoided. The use of sunscreen is essential. You may go outside once the peeling subsides, but your skin will be more sensitive to UV rays. You must apply SPF every two hours when outdoors.
Starting on Day 2 apply Post Peel Protectant every two hours.
Do not exfoliate or use a facial brush for at least 10 days after receiving the peel.
During the peeling process use the Vi Derm Cleanser included in your after care kit. If more cleanser if needed we suggest our Limu Cleanser.
Do not pick or peel skin as this may cause scarring. Allow skin to shed naturally. You may trim excess skin with a small pair of scissors.
Refrain from any activity that induces excessive perspiration for 3-4 days following the peel as this may lead to blistering and/or hyperpigmentation.
Following these directions closely will reduce risks as well as itching and discomfort.
Avoid alcohol, fish oil, Non-steroidal Anti-inflammatory Drugs (Ibuprofen, Naproxen, Aspirin, Aleeve, Midol, Pamprin, Celebrex, Mobic, and other drugs in this class), oral vitamins A, D, E, and K, CLA and other fat metabolizing supplements three days prior to pellet insertion. These drugs can cause increased likelihood of bleeding.
Please arrive 15 minutes prior to your appointment so that you have time to complete any necessary paperwork and so that we may begin your appointment on time. A late arrival may reduce the amount of time your provider is able to spend with you. Your service will remain at scheduled price. If you have no arrived 15 minutes after your scheduled appointment, you will be considered a 'no-show' and will be charged as such. The 'no-show' fee must be paid before rescheduling your appointment.
Quiet, Please: Please turn off cell phones on arrival and speak softly. We strive to maintain a tranquil and stress-reducing experience for all our guests.
Children: To maintain our serene atmosphere and allow for procedures to be performed without interuption, we ask that you not bring children with you to your appointment. We do, however allow children to enjoy certain spa treatments under the following guidelines: children under 16 must be accompanied by an adult and all children under the age of 18 must have an adult sign their initial consultation form. Minors do not disrobe for their services and the door will remain for the duration of their treatment. It is the adult's responsibility to monitor the child's behavior. Children may not be left in the waiting area during your appointment. ยท
Forms of Payment: We accept credit cards, debit cards, and cash. Personal checks are not accepted.
Gratuities: Your spa treatment fees do not include gratuities. Customary gratuity for each service provider is 15 to 20 percent. You may leave cash or charge gratuity to a credit card. Tipping is never expected, but always appreciated.
Jewelry/Valuables: If possible, please leave your jewelry and valuables at home as you will not need it for your visit. However, if you bring such items, be mindful of not leaving them behind. We are not responsible for lost or stolen items.
Communicating your Preferences: Feel free to ask questions. Your provider will appreciate knowing your thoughts and clarifying any issues you may have.
Pregnancy or Medical Conditions: Be sure to mention any medical information when you book an appointment. Certain treatments may not be advisable for you. Before your treatment begins, let your provider know of any medical concerns.
This is a Professional Establishment: Our providers are here solely to help improve your wellness and relaxation. If a provider feels that a client's behavior is inappropriate, they are authorized to stop the treatment immediately and direct you to the front desk.
Gift Certificate Policy: Gift Certificates are available in any amount and may be purchased at the spa or by phone at 915-585-1300. Unfortunately, we are unable to process any returns or reimburse any payment transactions on gift certificates even if lost or stolen. Gift certificates cannot be redeemed as cash. Please mention your gift certificates when making your appointment.
Cancellation/Rescheduling Policy: We ask that appointments be guaranteed against late cancellation or rescheduling with a major credit card. Please provide at least 24 hours' notice if you need to reschedule or cancel an appointment. This allows us enough time to fill appointments. Late cancellations and "no-shows" will be charged a fee according to our cancellation policy.
Quiet, Please: Please turn off cell phones on arrival and speak softly. We strive to maintain a tranquil and stress-reducing experience for all our guests.
Forms of Payment: We accept credit cards, debit cards, and cash. Personal checks are not accepted
Gift Certificate Policy: Gift Certificates are available in any amount and may be purchased at the spa or by phone at 915-585-1300. Unfortunately, we are unable to process any returns or reimburse any payment transactions on gift certificates even if lost, misplaced or stolen. Gift certificates cannot be redeemed as cash. Please mention your gift certificates when making your appointment.
Refunds: We are unable to process any returns or reimburse any payment transaction on any treatment series. We will, however, exchange them for other products or spa credit of equal value. In the event you purchase any of our products for home use and find them to be defective, we will exchange any products within 14 days of purchase, provided a receipt is presented. Unfortunately, we cannot provide cash refunds for returned products. Instead a spa credit will be provided for any returned products to be used on any other products.